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Regular version of the site

Public Service Development Centre

The Public Service Development Centre was formed in 2007 to develop modern administrative technologies for public service and participate in public service reform activities. The centre comprises three departments:

  • public service activity organisation department
  • public service management department
  • public service financing department

Centre staff provides a wide range of advisory, research and expert services for government agencies.

Objectives and lines of activity

The centre aims to provide research and expert support for the development and deployment of mechanisms designed to improve the effectiveness and performance of public service.

The key lines of centre activity involve researching and working out proposals to enhance:

  • HR technologies in public service
  • approaches to optimising the structure of public service spending
  • systems used in planning the activity of structural units of government agencies and public servants
  • management-by-objectives and project principles used in organising the activity of public servants
  • management-by-results technologies in public service
  • performance indicators for public servants
  • public servant performance evaluation systems
  • contracting and regulation of public servant activity
  • optimisation of the number of public servants
  • remuneration systems and structure of emoluments, allowances and salaries of public servants
  • systems of financial and non-financial incentives and remuneration based on performance in public service
  • mechanisms of countering corruption in public service
  • norms of professional ethics for public servants
  • systems of professional competence for public service
  • mechanisms of competitive selection, certification and qualifying examinations for public servants
  • mechanisms of forming and maintaining an HR pool by government agencies
  • system of government-contracted training of public servants
  • educational standards in the field of public and municipal administration, professional training and retraining programmes for public servants
  • professional development courses for public servants


Key results:

  • dozens of drafts of normative legal acts designed to enhance and develop the public service
  • over 50 research projects completed for government agencies
  • two dozen completed training, retraining and professional development programmes for public servants

The following solutions have been developed to monitor the effectiveness of public service and professional performance of public servants:

  • an index of trust commanded by public servants, for purposes of evaluating the ultimate effectiveness of the Public Service Reform and Development Programme
  • methods of monitoring the public opinion of the effectiveness of public service and the professional performance of public servants
  • principles of conducting an independent evaluation of the professional performance of public servants
  • methods of evaluating the quality of professional services provided by public servants
  • a system of indicators and criteria for assessing the professional performance of public servants (for units of the Russian Ministry of Defence)
  • draft procedural recommendations on arranging the monitoring of performance of public servants

Publicising of results

Centre proposals and solutions have been implemented at over 5 federal government agencies and at multiple government agencies in the constituent entities of the Russian Federation.


Nikolai Klishch, Director of the Public Service Development Centre

Address:101000, г. Москва, ул. Мясницкая, д. 20
Phone/Fax:+7 495 624 8439 / +7 495 628 8622


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