Digital Transformation of Banking: a Human-Centered Approach
International Laboratory for Digital Transformation in Public Administration together with the Bank of Russia and the Laboratory of Human-centeredness and Leadership Practices completed an applied study of human-centeredness in the digital transformation of the banking sector using artificial intelligence. Researchers presented the results at the Central Bank of Russia's conference “Focus on the Customer 2024”.
Research & Expertiseresearch projectsReporting an event artificial intelligencebanking sectordigital transformationhuman-centeredness
24 December
2024