The International Laboratory for Digital Transformation in Public Administration webinar "The Experience of Digital Transformation and The Introduction of the Principles of Client-Centricity in The Activities of Tax Authorities: Theory and Practice"
The International Laboratory for Digital Transformation in Public Administration hosted a webinar "The Experience of Digital Transformation and The Introduction of the Principles of Client-Centricity in The Activities of Tax Authorities: Theory and Practice". The speaker was A.A. Lyalikov, Head of the Department of User Experience Management and Transformation of Products, Services and Services of the Federal Tax Service of Russia.
Research & ExpertiseSeminarsresearch projectsReporting an eventdigital transformationFederal Tax Service of Russia
12 April
2024