Monitoring public services for business (federal and regional levels)
On 14 March a press conference was held at Interfax, involving Russia's Deputy Minister for Economic Development Oleg FOMICHEV, head of the Russian Federal Antimonopoly Service Igor ARTEMIEV and Vice Rector of NRU HSE Andrey KLIMENKO. The press conference discussed the monitoring of measures, implemented to improve how access to public services for business is both maintained and expanded, key problems concerning the mutual relations of business and government in this field and how these problems are resolved.
Public services: overcoming administrative obstacles
Olga BYCHKOVA, a host on the Echo of Moscow radio station, opened the discussion and presented the participants:
'We have gathered here today to talk about public services, about the state of affairs today with the concept that was put forward and named the Public Services Supermarket.' It is believed that sooner or later there will be a situation when a civilian will be able to come to a place and, in one location, receive all that he or she officially needs from the state quickly and effectively. But how does this actually happen? How are the administrative obstacles overcome? We have quite a panel with us here today: Russia's Deputy Minister for Economic Development Oleg FOMICHEV, Alexei KHERSONTSEV, Director of the Department for Public Regulation in the Economy under the Russian Ministry for Economic Development and Andrei KLIMENKO, Vice-Principal at NRU HSE, Director of the HSE Institute for Public and Municipal Management.
Are Russians happy with the quality of public services?
Almost three quarters of Russians are happy with the quality of public and municipal services, provided by the respective Russian agencies. A survey by the Russian Academy of National Economy presents evidence that the quality of public services is rated as good and very good by 74.6% of respondents, surveyed in November 2011 in 20 constituent entities of the Russian Federation.
Results of the international APPAM conference Improving the Effectiveness of Public Services, held 28-29 June at the Higher School of Economics
First Vice-rector of the HSE Lev Yakobsen, Professor Douglas Besharov of the School of Public Policy at the University of Maryland, Alexei Germanovich, Public Projects Director at Moscow’s Skolkovo School of Management, Russian Deputy Minister for Communications and Mass Media Ilya Massukh and other forum organisers and founders all welcomed participants to the opening of the conference. In his report at the first plenary session, HSE’s Vice-rector Andrei Klimenko spoke about the development of public administration in Russia and summarised the key aspects of the process. The speech of the Dean of the HSE Faculty of Public Administration Alexei Barabashev during the conference’s second day was dedicated to the history of public service reform in modern-day Russia and elaboration of a new system for assessing the effectiveness of public servants.